Privacy Policy

Information we collect

• Account and checkout details: name, email, shipping/billing address, phone.
• Order history and payment status (payment card data is processed by our payment providers—we do not store full card numbers).
• Messages you send via Contact or email.
• Basic site analytics and device data (cookies, IP, browser) to run and improve the shop.

How we use information

We use your information to process orders, provide customer support, send transactional email, improve the site, prevent fraud, and—if you opt in—share product updates such as PaiZu Club offers. We do not sell your personal information.

Sharing

We share data with service providers who help us operate (hosting, payments, shipping, email). They may only use data to perform services for us. We may disclose information if required by law or to protect our rights and customers.

Cookies

We use necessary cookies for cart and checkout, and may use analytics cookies to understand traffic. You can control cookies in your browser settings; some features may not work if disabled.

Your choices

You may request access, correction, or deletion of personal data we hold, subject to legal retention needs for orders and accounting. Contact us via the Contact page. Marketing emails include an unsubscribe link.

Contact

Privacy questions: use Contact Us and select topic “Other”, noting “Privacy” in your message.